SPLENDEN TECHNOLOGIES –
Job description Dear Aspirants, Alorica has openings for international voice process!! Job Description Customer Experience Agent (Voice) Position Responsibilities: Answering customer inquiries Resolving customer issues and complaints Providing information about products and services Taking orders and processing payments Managing customer accounts Handling returns and exchanges Escalating issues to appropriate departments Key Skills Required: Good English communication skills Understanding written sentences and paragraphs in work related documents Using logic and reasoning to identify solutions, conclusions or approaches to problems Education: Minimum: 10 + 2 years of formal education Experience: Min 6 months to 1 year experience in international voice process Interested candidates can apply for the job and if any queries reach out to below contact number: Arundhathi: 8951268101 Regards, Pooja H M Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations – Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills